How

IN A NETWORK, NOT ALL EXPERIENCES ARE CAPTURED! NOT ALL EVENTS ARE MONITORED!!

At ValuConnex we believe every customer interaction is an opportunity for experience enrichment as well as an indicator of Network quality.

Our Patent Pending Process for Customer Experience Evaluation is designed to bring out these aspects as well as provide symptomatic indicators of Network Issues.

Our Panel of Industry Experts help Operators in identifying root cause and remedies.